The complexity of today's civil engineering, building and process engineering projects is such that in many cases disputes are unavoidable. The realistic recognition of this fact is crucial to the eventual satisfactory resolution of the issues in contention. Innovative approaches can prevent disputes from escalating, preserve amicable relationships between those involved in a construction project and avoid massive legal expense.

CMA offers practical, effective alternatives to traditional approaches to dispute resolution, helping parties achieve negotiated settlements.

Mediation Services available from CMA include:

• The provision of experienced mediators who will act either independently or as part of a team of mediators, with complementary qualifications.
• The provision of counselling and advice on negotiation and dispute resolution options to one or more parties to a dispute.
• Assistance in the design and implementation of a mini-trial. This technique is particularly suited to disputes that require an evaluative means of settlement.
• The design of dispute resolution systems and procedures uniquely tailored for specific projects.
• The identification of other neutral technical experts and lawyers qualified to issue binding decisions where necessary.
• The establishment of Disputes Review Boards.
• The use of partnering techniques.
• The provision of Dispute Resolution Adviser services.
• Training of mediators and training for those who need to know more about mediation is provided by CMA's associated company Global Mediation Services Ltd.

| Commercial | Mediation | Arbitration | Services |
| Colin Wall | Global Mediation Services Ltd | Further Information |